Our plants are guaranteed to be top quality and true to name. We take great pains to pack them well. When you receive your box, unpack plants immediately (and carefully) and water thoroughly. Plant as soon as possible and give them special attention for the first season. Remember, they've been removed from their pots, packed inside a dark box, shipped off to parts unknown (hopefully right-side-up) and now are plopped into a new garden amongst a bunch of strangers. You'd feel insecure, too!